Terms & Conditions

SoFloat is part of the Modowest Ltd group of innovative products and reserves the right to update these terms and conditions at any time and without prior notice.


1. Payment of Goods
SoFloat products available for purchase can be ordered via our website 24/7. We accept payment via credit card using EWay secure payment gateway or Internet Banking. We can accept cash payment only for items collected from our showroom in Papamoa, Tauranga. All items are to be paid for in full prior to dispatch unless otherwise arranged.
We accept Visa and Mastercard via EWay which complies with global Payment Card Industry Security Standards (PCI DSS).
Payment via Internet Banking:
Payment can be made directly into our bank account. Select the payment by online banking option at checkout and you will be automatically provided with the bank account details to make your transfer by direct debit. Payment needs to be made within 3 business days otherwise your order will be cancelled. Please note that it can take a few days for funds to be cleared using this payment method and goods are only shipped once the payment appears in our account.

2. Disclaimer
We have taken all reasonable measures to represent all items as accurately as possible.

3. Returns and Refunds
SoFloat reserves the right to repair or replace faulty items in the first instance, if unable to do so we offer a full refund.
We do not accept returns for change of mind.
In the unlikely event that you receive a faulty item, please contact us within 14 days so that we can try to remedy the problem as quickly as possible. This will usually include the item being replaced or a full refund being offered.

4. Privacy Policy
Personal information we collect from you will only be used to ship your purchases, to reply to a specific inquiry or to send you product offers.
We respect your privacy and will never disclose any of your personal information to anyone else, unless specifically requested by you. We will always take reasonable care to ensure that the personal details we collect from you are secure.

5. Currency & Pricing
All prices on this website are in New Zealand Dollars and GST is incurred on all orders. SoFloat reserves the right to modify pricing at any time and without prior notice.

6. Web Hosting
This site is hosted by Shopify in the USA. Shopify can be reached on support@shopify.com 

7. Copyright
All images on this website are owned by SoFloat (or the respective owners of the images). Images and text on this website are not to be copied, re-used or reproduced without the prior written consent of Wishlantern.

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